SoC/MSC for Beginners

Friday, 16 March 2007

The steps we will follow

Dart (page 3, undated) suggests the following three steps:

A • establish domains of change
B • set in place a process to collect and review stories of change
C • conduct a secondary analysis of the stories.

I believe that these are easy to remember and we can stick to them. However, Davies and Dart (2005, page 15) propose a more detailed list of steps, which include the three steps mentioned above (numbers between brackets indicate the pages where you can read about the step)

1. Getting started: establishing champions and getting familiar with the approach (15-17)
2. Establishing ‘domains of change’ (17-22)
3. Defining the reporting period (22-23)
4. Collecting stories of change (23-28)
5. Reviewing the stories within the organisational hierarchy (28-34)
6. Providing stakeholders with regular feedback about the review process (34-35)
7. Setting in place a process to verify the stories if necessary (36-38)
8. Quantification (38)
9. Conducting secondary analysis of the stories en masse (38-44)
10. Revising the MSC process (44-45)

I think we can use both lists; the first one as a broad guideline and the second one as a more detailed 'protocol' to implement the process in the field.

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